Turn a manual business workflow into a system your team can trust.

Start with where the work gets stuck.

We begin with the workflow that costs time, not with a software demo. We identify where requests wait, information gets retyped, decisions depend on one person, or reporting requires the same cleanup every week. Then we establish a baseline for time, delay, errors, or missed opportunity so the result can be measured.

Build the right combination of rules, AI, and software.

Predictable steps belong in conventional automation. Unstructured documents, classification, summarization, and draft generation may benefit from AI. Unique interfaces or business logic may justify a custom application. Depending on the job, we may use Make, n8n, Zapier, business APIs, an AI model, or custom code.

• Lead intake, qualification, routing, and follow-up
• Document extraction, contract review, and approval workflows
• Reporting, reconciliation, and exception management
• Customer-support triage and response preparation
• Internal knowledge search and operational assistants

Design for production, not a one-time demonstration.

A dependable workflow needs permissions, logs, retries, a way to handle exceptions, and a person who owns it after launch. We test the cases that happen in your business, document the system, and support it as APIs, models, and rules change.

We run this way in our own SaaS business.

Intervals is a SaaS business we launched in 2005 and still operate today. Customer support tickets are handled by AI from intake through resolution. New leads are analyzed and tracked automatically. Software deployments, workload planning, and financial analysis run through automated workflows. It gives us a real operating environment where edge cases and maintenance cannot be ignored.

For Blue Wave, the work starts with candidate onboarding.

We built an onboarding workflow for our staffing client, Blue Wave, that connects candidate intake, agreement generation, status tracking, and follow-up across the systems its recruiters already use.